What Our Residential Lockout Service Actually Covers
When people call us about a home lockout service, they assume we only unlock the front door — but the reality is much broader. Our technicians are experienced with every entry point and lock type found in Saugerties homes: traditional pin-tumbler deadbolts, antique skeleton-key locks, multi-point mortise lock systems common in older Hudson Valley architecture, sliding patio door locks, double-cylinder deadbolts, and electronic keypad entries that have lost power or forgotten codes. We also handle situations where a key has broken off inside the cylinder, where a lock has seized due to weather or age, or where a recently rekeyed lock wasn't cut correctly and now refuses to turn.
Beyond simply getting you in, we document what caused the lockout and give you a straight answer about whether the lock needs to be repaired or replaced before you rely on it again. A door knob lock that rattled open too easily, or a mortise lock with a worn cam, can become a security problem even after you're back inside. We carry common replacement hardware — including trusted brands like Schlage and Kwikset — so if a repair or upgrade makes sense, it can often be done in the same visit without a second trip.

